Frequently Asked Questions

Please find our Frequently Asked Questions below. If you still have any queries after reading these, feel free to contact us on the email at the bottom of the page.

 

Deliveries

How much is delivery?
Put the items you'd like into your cart, click check out and after you have entered your information your delivery charge will be calculated.

How quickly can you deliver?
We hold many of our products in stock. We are often able to get orders out on a next day delivery. However if we need to manufacture any items in your order, it may take longer. If you are happy to change your colour choice in order to get your order more rapidly, please give us a call to discuss. 

Do you deliver to the Channel Islands / Northern Ireland / Republic of Ireland?
Yes we do! If you click check out and enter your details your shipping cost will be calculated. 

Do you deliver internationally?
Yes we do! You can email us with your desired items (or screenshot your cart), as well as a shipping address and we will get a delivery cost for you.

Can I collect?
Yes you can! After clicking check out in the cart you will be taken to the information section of check out. You will see an option under Delivery method to Collect.

 

Our Products

Are your jumps manufactured in the UK?
Yes! All of our plastic show jumps and poles are made here in Inkberrow, Worcestershire.

How strong are the plastic jumps?
As one of our happy customers has said: “I had a wall section knelt on, trod on and kicked around an arena by an enormous horse [...] The plastic is tough, yet flexible when it needs to be and I’m still very impressed”. 

Can the products be left outside?
Our jumps are made from Polyethylene and can withstand all weather conditions. Of course, it is always safer to take your products inside after use, but they will not rot or crack from being left out in the elements.

Can your poles be used as trotting poles and jumping poles?
Yes! Our poles are very versatile and can be used for both trotting and jumping. 

Can I order a custom set?
Yes you can! We make custom sets every day! Just send us an email and let us know what you would like. It’s as simple as that!

 

Social Media

What social media platforms are you on?
We are on Facebook (@PolyJumpsOnline), Instagram (@polyjumps), TikTok (@polyjumps) and Twitter (@polyjumpsonline).

 Am I allowed to post your photos?
Yes! We appreciate all the support we receive across all platforms. You can use our photos from our website, as long as you reference PolyJumps and paste a link back to the website / photo with the correct URL.

 

Sponsorship 

Can I be a brand ambassador / sponsor?
If you would like to be considered for our sponsorship programmes please send us an email with the header “PolyJumps | SPONSOR | YOUR NAME”. Please do bear in mind that we receive a large amount of emails every day regarding sponsorship, but we will do our best to get back to you. 

 

 

 

info@polyjumps.com
01386 718 185